 |
Before you buy, we buy. Integrated Systems, Inc. rigorously researches the manufacturers and service providers in the telecommunications and data networking arenas in order to partner with the very best, those that deliver the most value to our customers. All of our business partners have gone through an exhaustive screening process to earn a place in the our product portfolio.
While there are several steps in our selection process, one of the most important elements is installation of their technology within our operation. At Integrated Systems, we use what we sell. You're not merely buying from just another vendor, you're buying from a fellow customer that has the same goals of any vibrant business: grow revenue, control costs, and boost profitability. We scrutinize all of our business partners to determine how they can help our day-to-day operations before we ever recommend them to our customers. You can be confident that you are truly buying “best of breed” products and services when you buy from us. And this review process is continuous, to ensure that an Integrated Systems solution always features world-class technology.
 Domain Registration
To get started, simply click on the banner below.
Business Telephone Systems
In many ways, the telephone is the front door to your business. Integrated Systems has partnered with true leaders in corporate telephony services in order to make that door as welcoming and easy-to-open as possible. Nortel
Networks is the foundation of our telephony hardware solutions, and each provide unique value to our customers. To learn more about the special nature of the Integrated Systems partnership with
this provider, click on
Nortel
Networks .
Voice over IP Network Assessment
Voice over IP communications place demands on your data network that are unlike most data traffic and most often require a network upgrade to ensure a successful VoIP deployment. A VoIP network assessment from Integrated Systems will identify the shortcomings of your network and what steps to take to correct them.
A thorough network assessment should be a part of any VoIP implementation you undertake. Consider these statistics from the Gartner Group, a leading market research firm.
- 85% of today's router-based data networks are not ready for successful voice deployment.
- Through 2008, 75 % of enterprises that do not perform a pre-implementation analysis of their IP network infrastructure will not achieve a successful VoIP implementation.
Integrated Systems has partnered with Nortel
Networks to provide the most comprehensive and cost-effective network assessment to ensure your investment in VoIP
technology delivers all of the benefits you expect.
We can conduct an assessment within two weeks from
start to finish and at a fraction of the cost from
most large shops.
Computer Networks
The network is the foundation of your business, enabling you to run mission critical functions such as email, shared files and printers, Internet access and other shared network resources. As a Microsoft certified partner, Integrated Systems provides a complete array of networking services customized to your business requirements.
- Local and wide area networks design and implementation (LAN/WAN)
- Server configuration and installation
- Network security
- Managed services
- Wireless network design and deployment
- Remote access
- Disaster recovery
In addition to Microsoft , we have also partnered with Hewlett Packard , IBM and others to provide the best IT solution to your business from truly world-class providers.
Whether you are looking to out-source your entire IT function or add a highly-skilled advisor to a full IT staff, Integrated Systems can deliver the level of support and involvement you require to transform IT into a powerful business tool rather than merely another cost of doing business. Our Manage-Net service provides our clients with a partial or completely outsourced IT management and administration solution. As an end-to-end service, Managed-Net enables our clients to focus solely on running their business by leaving the IT management and administration to our team of experts. Unlike other “maintenance” agreements that simply perform a list of checks on a scheduled basis, we actually manage our SMB clients' networks remotely with industry leading management tools. This provides our clients with the same predictable performance as larger organizations without the large cost of internal staff and enterprise products. Learn more about how Manage-Net could be just what your organization is looking for.
Customer Service Applications
More and more frequently, businesses are differentiating their offerings from competitors by the value of their customer service. Margins are squeezed from both competitors and demanding customers and innovative technology advantages seem more fleeting than ever before, and much shorter-lived. The one competitive advantage that is still very difficult to duplicate is the knowledge businesses have about their customers, and how that knowledge enables a more personal and more efficient relationship with them. Integrated Systems provides customer service applications to leverage this advantage and help you find more ways to make your clients more loyal, and more profitable.
The customer contact center is a crucial touch point where large volumes of your customers are speaking directly to your representatives. Investment in this area of the business has immediate benefits on customer satisfaction and revenue growth because the changes you make directly impact customers. The more ways you provide your customers to interact and do business with you, the less likely they are to leave.
Integrated Systems can deliver the technology for world-class customer service applications that will unlock hidden revenue potential and enhance customer satisfaction. But more important than the technology is the business expertise to deploy that technology in meaningful, profit-boosting ways. Integrated Systems provides exactly that.
Interactive voice response (IVR) solutions, voice recording, advanced speech mining and analytical capabilities and more can provide the edge your company needs to out-distance your competition. Integrated Systems has partnered with leaders in these areas like Voice Print , Computer Instruments Inc . and Easy Run to offer the products and services you, our customers, have come to expect.
Voice and Data Cabling
The right cabling infrastructure for your voice and data networks can make all the difference in the efficiency of your business. Integrated Systems designs the most effective cabling set-up for all of our new installations. We also can upgrade existing networks or make minor improvements in your current infrastructure.
Maintenance and Support Programs
The quality of Integrated Systems' service and support is the foundation of our business. Nothing is more critical than the responsive and personal service of our customers. To receive the greatest benefit of this service, enroll in one of our flexible Maintenance and Support Programs. Different programs are available based on the speed of response you require and your budget. We hold manufacturer certifications on many systems that have been abandoned in the marketplace. If you are not sure who your current vendor is then check our list of systems supported to see if we can help you.
Supported Systems:
- Nortel
Networks
- Nortel Option 11 thru 81
- Nortel Norstar
- Lucent or Avaya Partner
- Executone or Isoetec Digital Systems
- Octel Voice Mail Systems
- Avaya IP Office
- Telrad
- Fujitsu 9600
|
